Shipping Policy:

At LeNyx, we prioritize the efficient and secure delivery of our jewelry products to ensure customer satisfaction. This shipping policy outlines the key aspects of our shipping process, including delivery times, shipping methods, and associated costs.

LeNyx utilizes a variety of shipping carriers to provide reliable service. The choice of carrier may depend on the destination, package weight, and delivery speed. Common carriers include national postal services and reputable courier companies, which are selected based on their performance and reliability.

Delivery times can vary based on the shipping method selected at checkout. Standard shipping typically takes between 5 to 10 business days for domestic orders, while expedited shipping options may reduce this timeframe to 2 to 3 business days. International shipping may take longer, generally ranging from 10 to 20 business days, depending on customs processing and the destination country.

Shipping costs are calculated based on the weight of the package and the selected shipping method. Customers will be provided with a clear breakdown of shipping fees during the checkout process. It is important to note that certain promotions may offer free shipping on orders that meet a specified minimum purchase threshold.

All orders are processed within 1 to 3 business days after confirmation of payment. Customers will receive a confirmation email once their order has been shipped, which will include tracking information to monitor the shipment's progress. This tracking information is essential for ensuring that customers can anticipate the arrival of their jewelry.

In the event of a shipping delay, customers are encouraged to contact our customer service team for assistance. We strive to resolve any issues promptly and keep our customers informed throughout the shipping process.

LeNyx takes great care in packaging our jewelry to prevent damage during transit. Each item is securely packaged to maintain its quality and integrity, ensuring that it arrives in pristine condition.

For any inquiries related to shipping, including questions about international shipping policies or specific delivery requests, customers can reach out to our support team. We are committed to providing a seamless shopping experience and appreciate your understanding and patience regarding shipping matters.